According to the schedule on the Aeroflot website, the flights operated by Rossia Airlines (part of Aeroflot group) from Moscow to Colombo (Sri Lanka) and Denpasar (Indonesia, Bali Island), will be canceled after May 11 until July 2019. Tourists are offered a refund "within 30 days."
As tour operators told, all flights after the May holidays are canceled (the flight on May 11 will be completed) until July. Tickets for Sri Lanka with a departure in July as on Sunday, May 5, were on sale on the Aeroflot website.
According to tourists, the airline offers them only one option - a refund. However, some tourists have already flown to Sri Lanka at the end of April and should return in mid-May. They are also offered a refund within 30 days or a flight by another airline with connection - but with an additional payment, according to commercial fares.
Earlier the Ministry of Foreign Affairs of the Russian Federation and Rosturizm recommended refraining from visiting Sri Lanka for tourist purposes. At the same time, the ban on flights to the country was not introduced. Aeroflot is the only airline operating direct flights from Moscow to Colombo. Russians can also get to Sri Lanka by Emirates, Air Arabia, Etihad, etc.
Also until July, the flights of Aeroflot (also operated by Rossia) are canceled in Denpassar (Indonesia, Bali). It is also the only direct flight to the popular resort of Indonesia. The information about canceling flights to Bali appeared on the websites of tour operators.
The official reasons for canceling flights to both islands are still unknown. According to available information, the flights are canceled due to low loading of the boards. Passengers of canceled flights to Bali are offered a refund within 30 days.
Yury Mishchenko, graduated from Moscow Institute of Foreign Languages, has more than 15 years experience in tourism and travel. Working both in tour operator company as destination manager, and in travel agency as sales manager, he is focused on analysis of Russian tour operators’ daily routine. Recently, Yury works in Baginet Marketing and Sales Agency.