Russians on holidays are most annoyed by late checking in into the hotel, and passengers, rushing to the exit immediately after landing, as survey of meta engine Kayak shows.
Service conducted a survey among its users and found out what gives the most discomfort when traveling. According to the survey, 36% of Russian respondents said that during the flight most of them hate the need to take the bus to the plane, even when it is only 50 meters away from the terminal.
Travelers who are in rush to the exit immediately after the plane landed, irritate 28% of Russian travelers. By 12% of the votes the following options received, "when people think that if they stand right next to the baggage claim belt, then get their luggage faster" and "where passengers stand in a queue to land half an hour before it started." In addition, 8% of Russians do not like the passengers clap during landing, and 4% are irritated due to turbulence during a meal.
When you check into a hotel, the main irritant for Russian tourists is the latest check-in time: 36% believe that it is very inconvenient, especially after an early flight. Hotel staff, ignoring a sign "Do Not Disturb" disturbs 32% of respondents. The high cost of the contents of mini bar is considered annoying by 24% of users of the service. Another 8% are dissatisfied with the limitations of time, when the swimming pool and spa center are open only two hours from 5 pm to 7 pm, and when staff starts cleaning up breakfast area at 9 am.
Besides the Russians, site users from Austria, Brazil, Germany, Spain, Italy, Poland and France participated in the survey.
"An interesting fact is that, for example, the Italians much more than Russian are annoyed by passengers, who applauded after the landing. And 29% of the French do not like when hotels set a limited time for the use of certain services", the press department of Kayak said.
Yury Mishchenko, graduated from Moscow Institute of Foreign Languages, has more than 15 years experience in tourism and travel. Working both in tour operator company as destination manager, and in travel agency as sales manager, he is focused on analysis of Russian tour operators’ daily routine. Recently, Yury works in Baginet Marketing and Sales Agency.