On June 28 the press service of Rosturizm disseminated information on the activities of Natalie Tours tour operator.
In connection with the appeals received within a few days, the Association "Tourist assistance” organized a working meeting with the management of the tour operator. Within the framework of the event the Director of the Association Alexander Osaulenko discussed with the President of Natalie Tours Vladimir Vorobyov the issues of financial stability and operating activities of the Group of companies.
Vladimir Vorobiev assured that Natalie Tours is able to fulfill its obligations for travel companies and tourists and guaranteed that all services purchased by the clients of the group of companies will be provided on time and in full. He stressed that the comments made in recent days regarding companies operating under the brand were taken into account by the management, measures were taken to prevent the occurrence of problematic situations in the future.
“The President of Natalie Tours paid special attention to the fact that the two companies which are the members of the Group of companies have just re-confirmed financial guarantees for their activities in selling the tourist product in Ingosstrakh company. One of the companies extended the corresponding agreement with the insurer in June 2018. The second insurance contract comes into force in August 2018. The term of new contracts is 1 year from the date of signing. In both cases the insurance coverage is 50 million Rubles. The relevant documents were provided to the Directorate of the Association TURPOMOSCH (Tourist assistance)” – informed the press release of the Federal Agency of Tourism.
The Unified Federal Register of Tour Operators published other data. The financial assurance of one of the legal persons of the tour operator - LLC "Travel Agency "Natalie"- (engaged in out coming tourism), actually are issued for the period from June 1, 2018 to May 31, 2019. But the insurance of another, LLC "Panorama Tour", is valid only until August 15 this year. As it was explained in Ingosstrakh company, a new contract with the tour operator is already concluded. As soon as Rosturizm will get the documents the information in the Register will be updated.